Applicable as of 17-08-2018
What data do we gather?
We gather the following personal data, if you provide us with such:
- Company name;
- Telephone number;
- Email address;
- Communication between the user and Broekman Logistics (we may send service-related emails).
Also, by using our website, you give permission for us to gather the following data:
Log file information
We gather information which your browser sends each time you visit our website. This log file may contain information such as your IP-address, browser-type, version of the browser, the pages of our website which you visit, the time and date of your visit, location if you share this, the time spent on our pages and other statistics.
We do NOT gather your IP-address with the intention to identify you as a person. We will not compare the unidentifiable data we possess with other available information in order to determine your identity.
All other services we use to gather information concerning the behaviour of our visitors follow hereunder. The information they gather are not linkable to a person and exclusively offer insight in the quality of our website and our services. This information is used to optimise our website and services.
Google Analytics: Analyses your visit to our site. It offers anonymous statistics that are not linkable to a person.
Hotjar: Analyses your visit to our site. It offers anonymous statistics that are not linkable to a person.
LeadForensics: Analyses your visit to our site. It offers anonymous statistics that are not linkable to a person.
How do we use this data?
All gathered data is used to support and improve our services and website by:
- Testing and improving the user experience of our website and services;
- Chartering statistics, such as the number of visitors and traffic on our website;
- Diagnose and solve technical issues;
- Test and/or develop new products and functionalities.
- Adjusting, optimising and targeted offering of information based on visitor profiles and company types.
- Enter into contact with (potential) customers
We can use the personal data provided by you to contact you for newsletters or marketing- and promotional purposes which may be of interest to you. You can opt out for these communications by contacting us through email@example.com with subject “Opt out of promotional communication”.
How is this information shared?
We will not rent or sell your (personal) data to third parties. We may, considering our justified interest, share data if not in conflict with the General Data Protection Regulation, in order to be able to use the services of these third parties, unabated the responsibility of these third parties and us to handle this data with care and responsibility. We may also share available data in order to comply with a competent governmental order/issue of a governmental institution with sufficient and effective jurisdiction.
We are not responsible for data which is gathered, stolen or multiplied by a third party, without our permission, by an unlawful intrusion, a violation of a law or regulation, unabated our responsibility to take adequate measures to prevent such intrusion or violation.
Change of competence
Lawful request and damage prevention
We are, by a lawful request, capable to give access to any data available to us, to save and/or share (for example in case of a search warrant, court order or summons). We are also competent to save and/or share data if we deem in necessary for tracking, preventing and report fraud or other illegal activities to protect you, others and ourselves. Data received by us can be opened, edited and stored for a longer period if this is necessary to comply with a judicial order, a legal obligation, a investigation regarding our conditions, policy or in any other way to prevent damages.
Safety and security
Broekman Logistics takes adequate and appropriate technical and organisational measures to secure your data from loss or any illegal access. We have taken security measures to protect data on our website. However, Broekman Logistics cannot guarantee that this data will never be opened, revealed, changed or destroyed. You are, at all times, responsible for the management of correspondence between you and Broekman Logistics. We are not responsible for the functionality, privacy or security measures of any other organisation/entity.
The use of our website and the data exchanged, gathered and analysed is encrypted with an SSL-certificate. You can recognise it by the lock and green letters in the URL bar.
Gathered information and statistics may be transferred and maintained, by the aforementioned third parties, on computers or servers outside the Netherlands, where regulations regarding data protection may differ. This concerns unidentifiable data.
In compliance with the law, Broekman Logistics stores data no longer than is necessary for the realisation of the goals it was gathered or processed for, unabated our responsibility to comply with legal duties, such as maintaining a just and good administration and data policy.
Right to access, object, change and to be forgotten
When you wish to access your data, request a change to this data, object to our possession of that data or if you want to exercise your right to be forgotten, for example in case of incorrect, irrelevant or incomplete information, you can send a request via email to firstname.lastname@example.org with the subject “Request with regard to personal data”. It is also possible to file a complaint with the Dutch supervisor for protection of personal data, i.e. Autoriteit Persoonsgegevens.
Applications, website and third party services
Laws and regulations regarding data and privacy in foreign countries may differ from Dutch laws and regulations. The General Data Protection Regulation, which is applicable in the entirety of the European Union, is not detailed regarding all privacy-related topics. Laws and jurisprudence can differ per country, for example with respect to who qualifies as a minor. Dutch law is applicable to the use of our website and services.